SERVICE
INDUSTRIAL REFRIGERATION CORE COMPETENCIES - QUICK LINKS
InterCool USA's refrigeration services team is available to you 24/7/365. Our dispatchers stand at the ready and can be reached around the clock on our EMERGENCY HOTLINE at 833.837.2665! From conducting routine preventative maintenance tasks to equipment installation and emergency after hours repairs, Team ICUSA is a sure bet when it comes to service, quality and reliability!
Industrial Services Capabilities:
Team ICUSA's refrigeration services self-perform capabilities:
- 24/7/365 Availability
- Proficient in Ammonia, CO2 and Freon
- Compressor Rebuilds
- Oil Analysis
- Vibration analysis
- Preventative and Predictive Maintenance Programs tailored to your facility/system based on OEM Recommendations and IIAR standards
- Remote Monitoring
- System Optimization
- Troubleshooting
- All major brands serviced
- Remanufactured and new compressors
- Industry’s best 2 year guarantee for most rebuilds!
Team ICUSA's refrigeration services self-perform capabilities:
- Mechanical Integrity Inspections
- PSM (Process Safety Management) Audits
- PHA (Process Hazard Analysis)
- MOC (Management of Change)
- P&ID creation, verification, updates
- CAD (Computed-Aided Design)
NATIONAL COVERAGE COAST-TO-COAST
Headquartered in Dallas, TX with offices in CA, AL, AR, IN, FL and PA with one of the largest tech base's in the industry, Team ICUSA has boots on the ground in nearly every major market in the Continental US! From coast-to-coast InterCool USA has you covered!

KEY CONTACTS FOR SERVICE/PARTS BY REGION
24 HOUR HOTLINE: 833.837.2665
For Part quotes and orders please feel free to contact Rose McElroy @ mcelroy@intercoolusa.com or Kristi Ash kristi.ash@intercoolusa.com.
As always please continue to use the parts@intercoolusa.com inbox for your orders and PO’s as well.
REGIONAL SERVICE DIRECTOR
DAVID KLOBERDANZ
- Office: 833.837.2665
- Mobile: 479.883.0180
- Email: David.Kloberdanz@intercoolusa.com
REGIONAL SERVICE COORDINATOR(S) :
KATIE TIGERT
- Office: 888.837.2665
- Mobile: 213.392.7742
- Email: tigert@intercoolusa.com
BRITNEY GONZALES
- Office: 972.277.4500
- Mobile: 972.382.1501
- Email: britney.gonzales@intercoolusa.com
REGIONAL PARTS COORDINATOR
ROSE MCELROY
- Office: 479.689.5050
- Mobile: 479.883.0180
- Email: rose.mcelroy@intercoolusa.com
24 HOUR HOTLINE: 833.837.2665
For Part quotes and orders please feel free to contact Rose McElroy @ rose.mcelroy@intercoolusa.com or Kristi Ash kristi.ash@intercoolusa.com.
As always please continue to use the parts@intercoolusa.com inbox for your orders and PO’s as well.
REGIONAL SERVICE DIRECTOR
JOHN MILLS
- Office: 833.837.2665
- Mobile: 317.837.2665
- Email: john.mills@intercoolusa.com
REGIONAL SERVICE COORDINATOR(S):
KAKI VERDRIES
- Office: 317.312.3157
- Mobile: 317.312.3157
- Email: kaki.verdries@intercoolusa.com
REGIONAL PARTS COORDINATOR
ROSE MCELROY
- Office: 479.689.5050
- Mobile: 479.883.0180
- Email: rose.mcelroy@intercoolusa.com
24 HOUR HOTLINE: 833.837.2665
For Part quotes and orders please feel free to contact Rose McElroy @ rose.mcelroy@intercoolusa.com or Kristi Ash kristi.ash@intercoolusa.com.
As always please continue to use the parts@intercoolusa.com inbox for your orders and PO’s as well.
REGIONAL SERVICE DIRECTOR
ERIC ADAMS
- Office: 833.837.2665
- Mobile: 205.383.7977
- Email: Eric.Adams@intercoolusa.com
REGIONAL SERVICE COORDINATOR(S):
JENNIFER NEELY
- Office: 833.837.2665
- Office: 833.837.2665
- Mobile: 833.837.2665
Email: jennifer.neely@intercoolusa.com
SARA BARANOWSKI
- Office: 833.837.2665
- Mobile: 833.837.2665
- Email: sara.baranowski@intercoolusa.com
- Office: 833.837.2665
- Mobile: 833.837.2665
- Email: nicole.whitlock@intercoolusa.com
MICHAEL HARRIS
- Office: 833.837.2665
- Mobile: 833.837.2665
- Email: michael.harris@intercoolusa.com
ROSE MCELROY
- Office: 479.689.5050
- Mobile: 479.883.0180
- Email: rose.mcelroy@intercoolusa.com
WHY INTERCOOL?
If you are looking for a contractor to augment your internal refrigeration team’s capabilities, ICUSA can help! From capital projects to preventative maintenance, compressor services and compliance, InterCool USA has the means to support you. With one of the largest technician pools in the business, our team is well equipped to design, install, startup/commission, service, troubleshoot and repair your industrial refrigeration systems!
TO SPEAK WITH OUR INDUSTRIAL SERVICES TEAM PLEASE CLICK BELOW:
Team ICUSA - Industrial ServicesPlease feel free to reach out to our Regional Service Directors directly: West/Southwest - David Kloberdanz 469.967.4147 or david.kloberdanz@intercoolusa.com SouthEast/NorthEast - Eric Adams at 205.383.7977 or email at eric.adams@intercoolusa.com MidWest - John Mills at 317.650-8281 or email at john.mills@intercoolusa.com
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